EOL or end-of-life means that a software company stops supporting a product. Most software needs several updates throughout its lifespan, but eventually, the software becomes obsolete. When this expiration happens, companies make the EOL announcement, and businesses that rely on this software need to take steps to find a replacement.
When a company announces an official EOL detail, cybersecurity becomes an issue. While some operating systems become vulnerable without patch support, options like CentOS 7 EOL support are still available. Before moving on to another software brand, systems administrators should look for support for their existing programs facing EOL dates.
Limited access to modern features
You can still use your EOL software if you don’t replace it. However, the software will not have the modern features you might need. It may not have reliable access to the cloud, automation, or AI services. Your customers will expect a certain level of technology, and they won’t get it from your outdated software.
Outdated customer support
Using outdated software means you won’t be able to support your customers effectively. If your competitors use modern programs, they’ll have access to technology that offers personalization, chatbots, and other new features.
Customers will wander off to other businesses that can support them in the ways they expect, especially since customer service is the one thing separating companies from each other.
EOL forces you to update your technology
In many cases, EOL dates often force businesses to move to a new product. When software ages, it gathers technical debt – the maintenance required to keep the software functioning. Those updates and upgrades can weaken software as it ages. When software companies realize their products are too patched to be efficient, they decide it’s time to end the program.
When software companies cannot support their products, you can choose new products with the latest features. Moving your employees and customers to new software can be stressful, but it can become more valuable in the long run.
Add innovative products to your company
Once you receive notification that EOL is on the horizon, you should start making decisions about your next steps. Your current software provider might have a next-generation offering, or you might have to look outside to new companies.
Moving away from your old product allows you to consider the latest, innovative technology. New programs function more efficiently, and they often embrace the latest technology with automation and artificial intelligence. With modern technology, you can spend more time focusing on people and less time on your tech.
Before making a decision, talk to your software provider, as they probably have solutions and migration paths. Look into subscription services through the cloud, so the maintenance happens there rather than on your server. Begin building your migration plan to backdate at least six months from your EOL date to protect your data.
An EOL announcement can be terrifying for businesses accustomed to using their software for several years. Rather than being afraid of what’s next, use the opportunity to embrace change and discover what’s new.