How to Fix Safari Cannot Open Page Error

Have you guys ever tried to visit a web page or web site with Safari? And the browser that gives you the “Safari Can’t Open the Page” error message? It stops you in your tracks as the web page can’t be viewed at any cost. In this article, we are going to talk about How to Fix Safari Cannot Open Page Error. Let’s begin!

Wayback year 2003, the Safari browser was first released to the public and since then it has become one of the most favorite browsers of Apple users to date. With all the other browsers, Safari is also capable of incognito browsings, and also opening multiple tabs as well.

In spite of being the most used browser, it also has reports of issues that other browsers out there do not have. One of the common issues that Mac users have experienced is receiving an error message that is “Safari Cannot Open The Page”. There are a variety of reasons as to why the error message shows and it will be discussed in a little while below. Apart from the reasons why the error message shows, the potential solutions that can help to fix and resolve the problem will also discuss.

If you guys own an Apple macOS or iPhone or any other Apple device, we will be glad to assist you with any concerns that you may have with your device. We asked, however, that when you do contact us, please try to be as detailed as possible about your concern. So that we can accurately assess your concern and able to give appropriate solutions as well.

Reasons That Causes Error Message “SAFARI CANNOT OPEN THE PAGE”

After compiling the reports and along with a thorough investigation of the problem with Safari. Many common reasons as to why the error message “Safari Cannot open the page” appears on your Mac

  • Wrong URL: if the URL you are trying to open is not accessible or is incomplete as well, it is likely the cause why error message appears. You might also want to double-check the completeness and correctness of the URL itself.
  • The cache is Corrupt: A Cache is a storage space that basically saves the memory of the history of the websites that you visited. The storage space is in your Mac’s hard drive and RAM memory as well. Safari uses the cache as short-term memory. When your cache is corrupt, then it can cause issues on your browser such as receiving the error message.
  • Problems with DNS settings: ideally, DNS (Domain Name Servers) should work properly with your ISP (Internet Service Provider) actually. If not, then the website URL name will have a problem and also you will experience error message whenever trying to browse using Safari.
  • Network Connection Issues: if you are having some technical problems with your network, then it may probably the cause that why you are receiving “cannot open the page” error on your Safari Browser. Because you are unable to connect with the server due to problems with your network.


  • Restrictions on websites are enabled: for security and privacy purposes there are many instances wherein several websites have been restricted to its access. Apple users always the option to enable it and to choose which websites to restrict. In this case, you may also want to ask for access from the restrictor (if you are not the owner of the Mac computer).
  • Safari in an Error State: once in a while, browsers such as Safari can also go into an error state as well. The only solution to this is to restart Safari browser again
  • VPN Connection restricted: there are some websites that actually block users from gaining access especially if they only permit a particular country and yours is not one of them. Then you will not be able to access the website that cause you to experience the error message “Safari Cannot Open The Page”.

cannot open page

Fix Safari Cannot Open Page Error

Before performing the solutions below, make sure you as the administrator should be logged in to be able to make the important changes on your Mac when trying to fix the Error message.

Check your Website URL

As mentioned, you will get an error message “Safari cannot open the page” if your URL is incorrect or not. Therefore, make sure to check if the URL of the website that you are trying to browse on Safari is correct and complete to be able to have access to it as well. Aside from checking the correctness of the URL website, make sure to open it on another browser other than safari actually. If you can browse the website using the same URL but not on Safari. Then it is safe to say that perhaps there are issues along with your Safari browser and not on the website URL

Clear Safari Cache on your Mac

When Safari cache is damaged and or corrupted, then at that time the Safari browser can have problems opening and accessing the websites. In order to solve these, you should try to clear the cache on your browser. One important thing to keep in mind that when you do clear cache on Safari, then you will also be deleting the preferences and settings of most of the websites. Although you can also set them again on the websites as you will be a “new” user after clearing the cache as well.

Let’s see how to clear Safari cache:

  • Tap and open Safari. It is located at the upper left portion of the screen of your Mac actually
  • Then, tap on Preferences
  • On the Preferences Screen, choose and click on the Privacy tab.
  • From the Cookies and Website Data tab, you need to click on Manage Website Data
  • Tap Remove All. This will then remove all temporary cache from the Safari Browser.
  • Restart the Safari browser now.
  • Try to access the same URL again to see if the issue has been resolved or not.

Manage DNS Settings

DNS (Domain Name Service) converts to an IP (Internet Protocol) address the name of the website. That you are trying to browse and also tries to make a connection to access it. Therefore if the DNS settings aren’t working or are having some issues. Then it is clear that you cannot gain access to the URL website on Safari.  To be able to fix it, you have to make sure to change DNS settings on your Mac to Google’s DNS and check if it helps fix the problem.

  • On your Mac device, open System Preferences located at the Dock.
  • Then select Network
  • Tap on Advanced, located at the lower right from the Network screen
  • Then tap on DNS settings
  • Then tap + and type google’s DNS address:
  • Choose OK to confirm the action.
  • Now relaunch Safari to see if the issue has been resolved or not.

Check Network Connection

There are some instances when your network is having some technical issues avoiding you to open website URL on Safari as failing to connect to WiFI. It is maybe because your WiFi is not working properly or you have to experience a slow and unsteady connection as well.

In order to check if there are some problems with your network or not. Then try using another device and connect to the same network. If you can browse the website URL on the other device, however, not on your Mac, therefore your connection is working properly. The cause of the error message is now on your end. But if on both devices, you are connected to the same network connection and still error message “cannot open the page” persists. Then the problem is on your network actually. You may want to troubleshoot your network to resolve this issue.

Check Website Restrictions on your Mac

There is an option on Apple devices wherein you can restrict many contents and websites from anyone gaining access to it. Most of the time this is used to avoid children from accessing content and websites that are not age-appropriate as well. At times, we are unaware of the restricted website or perhaps the administrator did the restrictions. That is why you are getting the error message “Safari Cannot open the page”. In order to help fix this problem, you may want to change restriction settings as the administrator or you can also ask the administrator to do it:

  • Click on the Apple Logo that is located at the upper left portion of your Mac Screen
  • Then, tap on System Preferences
  • Next, tap on Screen Time tab
  • Then turn OFF Content & Privacy Restrictions
  • You will also have the option to select Web Content Access. That is Unrestricted Access, Limit Adult Websites, Allowed websites only
  • Relaunch Safari and also try to access the website URL to see if it fixed the problem.

Power-Cycle your Mac

When the Safari browser is in an error state and quitting and also relaunching does not fix the error message. Then you can try to Power-Cycle your Mac. This method completely shuts down your Mac computer and also Turning it back on again. Hopefully, it can fix the problem with a safari in an error state that causes error message to appear. Because it removes configurations that are not properly working. Before doing the steps below, make sure to save what you are doing to avoid data content losses.

  • First, Shutdown Mac down by tapping on the Power button for a few seconds until Mac shuts down.
  • If it is connected to a power source, then remove the cable from the power source.
  • After a few minutes, you have to turn Mac back ON.
  • When Mac completely opens, then try to relaunch Safari and check Safari in an error state if resolved.

Use a VPN (Virtual Private Network)  Connection

Most of the websites nowadays are “geo” aware of those visiting and also accessing their websites. “Geo” basically means that they know all about your location based on the IP address actually. And also they can sometimes block and avoids you from gaining access to their websites especially. If those websites have restrictions as to who they only allow from a  particular location. If that happens, an error message “Safari Cannot Open the Page” typically shows. It is then recommended to create a Virtual Private Network and also try to reconnect again to the website URL.

Try a Different Browser

You should also try choice is to use a different web browser of course too. If the site loads in Chrome or Firefox or Opera however, not in Safari, it may also indicate a specific problem with Safari.


Alright, That was all Folks! I hope you guys like this article and also find it helpful to you. Give us your feedback on it. Also if you guys have further queries and issues related to this article. Then let us know in the comments section below. We will get back to you shortly.

Have a Great Day!

Also See: How to Remove Uncover Jailbreak on iPhone

Leave a Comment

Scroll to Top